Frequently Asked Questions
Dr. Saxena began her training in Functional Medicine in 2006 and was one of the first graduates of the Institute for Functional Medicine's Certified Practitioner program. She is one of the senior educators for IFM and is the Lead Faculty member for the Cardiometabolic Advanced Practice Module. She is a Fellow and past Guest Faculty for the Andrew Weil Center for Integrative Medicine where she provided curriculum about the role of obesity, insulin resistance, and breast cancer. She is a regular educator at the American College of Lifestyle Medicine and A4M conferences, helping doctors learn ways to empower patients on successful lifestyle therapies to reduce illness and needs for medications. She is a prolific teacher and is known for making complex materials simple and actionable. Marrying her excellence in the science of healing with the art of patient empowerment, she achieves the extraordinary results her patient and provider audiences have come to cherish.
Dr. Saxena will be able to handle many of the primary care needs associated with the condition(s) or symptom(s) for which you are seeking her consultation. However, she does require that you maintain a primary care doctor for routine screening exams such as pap smears, colonoscopies, prostate exams, etc. and for after hours or emergency needs requiring immediate care or hospitalization. As a functional medicine specialist, she will take an active role in helping you transition off medications in collaboration with your prescribing physician.
In order to maximize your visit time, we recommend that you organize the key labs, radiology and physician consultations in chronological order, earliest date on the top. It is your responsibility to obtain previous medical records from other physicians, or health care providers that you wish to be reviewed. Bring a printed version of your organized records to your first visit for her reference as needed during your assessment. The more organized, the more that can be reviewed during your allotted visit time. If records are complex and/or dense, a second visit may be necessary to complete the assessment.
Yes, you are most welcome! Many of our patients live outside of the Tampa Bay area or even outside of the US, so we have adapted our practice to work with patients wherever they may be. If you live out-of-town and would like to become a patient, Dr. Saxena can be the consultant on your case with many solutions available to you. If your case requires her to manage new or existing prescriptions, then you will need to be seen onsite for your first visit and once annually to establish and maintain a formal doctor-patient relationship. Most all other consultations may be conducted by phone or Zoom.
No, Forum Health works for you the patient rather than the insurance company. We expect payment at the time of service for services rendered. The services fee is based on the actual time spent with the physician. Some patients may qualify for insurance reimbursement from their policy if they submit an itemized receipt which we can provide. Our services normally qualify for HSA reimbursement. We do not maintain staff to process insurance claims and requests.
Insurance may be used for some labs, however, Forum Health does not believe that all patients must receive the same, comprehensive list of labs and therefore many labs may not be covered. Forum Health provides affordable lab panels through our LabRx program, which offers an avenue for patients to get early-detection testing outside of insurance making these results private and confidential.
Indeed we are, and we actually love doing this! In addition to her speaking engagements for physician, patient, and business communities, Dr. Saxena enjoys motivating change in any setting where there is potential for her services to help more people. She offers corporate wellness retreats for C-suite/managers, employee wellness lunch & learns, motivational speaking, and enjoys any worthy and creative use of her skills.
In order to serve our patients well it is our policy a $150.00 cancellation fee will be applied to your account for missed appointments or cancellations made with less than a 48-hour notice. No refund will be given to same-day cancellations and/or no show to any new patient appointment. For Monday appointments, the weekend and/or Friday holiday cancellation will be considered a same-day cancellation.
Outstanding balances, late fees, and collection fees will be added to any outstanding balance and services will not continue until the balance is paid in full.
If there is a check returned for insufficient funds, there is a $20.00 fee for returned checks. Other late fees may apply.
Absolutely! You are welcome to contact our office with any questions. We are happy to help you and address your inquiries and concerns.
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